60-day guarantee

Try Botanic Skin for 60 days — risk free.

We believe in our formulas, and we want you to feel confident trying them. Use your Botanic Skin routine consistently for up to 60 days. If you don’t see results you’re happy with, email us and we’ll refund your order.

60 days to decide
no pressure
real support
To request a refund, email us at hi@botanicskin.co with your order number. We may ask a couple quick questions to help us improve (totally optional). See our Refund Policy for details.

At Botanic Skin, we believe skincare should feel simple, supportive, and worth your trust.

We know how frustrating it can be to try product after product, only to feel like nothing truly makes a difference. That’s exactly why we created our routine — and why we back it with our 60-Day Clear Skin Money-Back Guarantee.

We want every customer to feel confident placing their first order, knowing there is a safety net in place if the products are not the right fit.

Our Guarantee Promise

When used consistently and correctly, Botanic Skin is designed to support:

  • Calmer-looking skin

  • Reduced appearance of congestion

  • A more balanced complexion

  • A healthier overall skin feel over time

If, after giving the routine a fair and consistent try for up to 60 days, you do not feel satisfied with your results, you may be eligible to request a refund under this guarantee.

Why We Require a Consistent Trial Period

Skin is not overnight. Breakouts, irritation, and congestion often develop over months or years, and meaningful improvement requires routine and time.

Because of this, our guarantee is built around a full 60-day trial window. This allows enough time for:

  • Skin adjustment

  • Barrier recovery

  • Visible progress

  • A realistic evaluation of results

We ask customers to commit to the routine as recommended before submitting a guarantee claim.

Eligibility Requirements

To qualify for the Clear Skin Money-Back Guarantee, customers must meet the following conditions:

1. Follow the Botanic Skin Usage Guide

Products must be used as directed within our official routine instructions, including frequency and order of application.

This includes:

  • Morning and evening consistency

  • Correct product layering

  • Avoiding overuse or misuse

2. Allow the Full Trial Window

Guarantee requests must be submitted within 60 days of delivery, and only after a reasonable period of consistent use.

3. Document Your Journey

Because skincare is deeply personal, we ask customers to document their 60-day experience with a few simple progress check-ins.

This isn’t about making the process difficult — it’s about making it fair, thoughtful, and meaningful.

Your photos and routine notes help us:

  • Understand how the products performed on real skin

  • Learn what worked well (and what didn’t)

  • Improve our formulas and routines over time

  • Support future customers with more accurate guidance

Botanic Skin is a small, growing brand, and real customer feedback is one of the most important ways we continue to evolve.

To submit a guarantee request, we simply ask for:

  • A clear photo before starting (“Day 1”)

  • At least two progress photos during the routine

  • A final photo at the end of the 60 days

  • A short note confirming how consistently the products were used

This helps us review each request with care — and ensures we’re always learning, refining, and creating better skincare.