1 to 2 times per week. More is not better with exfoliation, this frequency is enough to keep skin smooth and clear without disrupting your skin barrier.

Many customers notice their skin feels softer, calmer, and more hydrated within the first few uses. Visible improvements in texture, glow, and overall skin balance typically appear over 12-14 weeks with consistent use. Because skin renews over time, the best results come from sticking with the routine daily.

Yes! The formulas are designed to work across all skin types, including sensitive, dry, combination, and acne-prone skin. They’re gentle, non-stripping, and focus on supporting the skin barrier rather than stressing it. Teens and adults, men and women can use the products comfortably as part of a daily routine.

Yes, completely dry. This is the most important step. If your skin is damp, the gel won't ball up properly and you'll lose most of the effect. Cleanse, pat fully dry, then apply.

Absolutely. The products are formulated to be compatible with most skincare routines and won’t clash with common actives. You can use them alone as a complete routine or alongside other products you already love.

Yes. Our products are cruelty-free and developed with skin safety and ethical standards in mind. We focus on responsible formulation, gentle ingredients, and products you can feel good about using every day.

No. Unlike acid exfoliants or gritty scrubs, this gel exfoliates physically without stripping. The Aqua Ceramide and Cica Extract actively soothe and hydrate the skin after exfoliation, so skin feels soft and comfortable, not tight.

It's particularly well suited for oily and congested skin. The charcoal capsules absorb excess sebum and draw out impurities from inside pores, while matcha helps regulate oil production over time.

Chemical exfoliants dissolve dead skin cells using acids, which can cause sensitivity or purging, especially for beginners. This gel works physically and gently, with no acids, no downtime and no risk of over-exfoliating. Many people use both, this gel is ideal for 1 to 2 times per week, with actives used on separate days.

You apply a small amount to dry skin and massage in gentle circles. Within seconds you'll feel and see small soft balls forming, that's the gel doing its job. Skin is then rinsed clean and feels immediately smoother, softer and fresher.

We understand that everyone’s skin is different. That’s why we offer a money-back guarantee. If you don’t feel the routine is right for you after giving it a fair try, you can reach out to our customer care team and they’ll help you with the next steps.